Tutorials


What is FTP (File Transfer Protocol)

File Transfer Protocol (FTP) is a method used to exchange files between a computer, and a server on the internet.

There are various free programs that you can use to upload files onto our servers. We recommend that you use FileZilla to upload files. CuteFTP is not free, however, it is highly recommended and widely used.

FTP Using Windows Explorer

  1. Right click on the "Start" button and select "Explore".


  2. How to Windows Explorer to upload files to your site - Step 1 of 6

  3. Enter ftp://www.example.co.za/public_html/ into the address bar ("example" is your domain name). Please see point 5 if the address bar is not visible.


  4. How to Windows Explorer to upload files to your site - Step 2 of 6

  5. Enter your username and password when prompted (Please contact us if you do not have your FTP password and we will re-send it to you).


  6. How to Windows Explorer to upload files to your site - Step 3 of 6

  7. A window will appear containing all the files on the server. You can now drag and drop the appropriate files into this window.


  8. How to Windows Explorer to upload files to your site - Step 4 of 6

  9. If you are unable to view the address bar follow the steps below:

  10. Right click on any grey area of your toolbar. A few options will now be visible. Click on "Address Bar".


  11. How to Windows Explorer to upload files to your site - Step 5 of 6

  12. The address bar will now be found to the right. Drag the address bar to the left, to be able to enter an address. Once this is done, the normal steps (Point 1) can be followed.


  13. How to Windows Explorer to upload files to your site - Step 2 of 6

FTP Using Safari on Mac

  1. Open Safari and enter ftp://www.example.co.za/public_html/ into the address bar ("example" is your domain name).


  2. How to use Safari on Mac to upload files to your site - Step 1 of 4

  3. The Connecting to server pop-up window will appear.


  4. How to use Safari on Mac to upload files to your site - Step 2 of 4

  5. Enter your username and password when prompted (Please contact us if you do not have your FTP password and we will re-send it to you).


  6. How to use Safari on Mac to upload files to your site - Step 3 of 4

  7. Once connected a window will appear containing all the files on the server. You can now drag and drop the appropriate files into this window.


  8. How to use Safari on Mac to upload files to your site - Step 4 of 4

FTP Using FileZilla

  1. Open FileZilla. Click on "File" and select "Site Manager".


  2. How to Windows Explorer to upload files to your site - Step 1 of 7

  3. From the Site Manager pop-up window select "New Site".


  4. How to Windows Explorer to upload files to your site - Step 2 of 7

  5. Next you will be able to name your site in the white block to the left.


  6. How to Windows Explorer to upload files to your site - Step 3 of 7

  7. Enter your FTP password in the Password field (Please contact us if you do not have your FTP password and we will re-send it to you).


  8. How to Windows Explorer to upload files to your site - Step 4 of 7

  9. Change the FTP site connection port to "21".


  10. How to Windows Explorer to upload files to your site - Step 5 of 7

  11. Click "Quick Connect". Once connected, double click on the public_html directory. You can now transfer all the appropriate files.


  12. How to Windows Explorer to upload files to your site - Step 6 of 7

  13. Click "Quick Connect". Once connected, double click on the public_html directory. You can now transfer all the appropriate files.


  14. How to Windows Explorer to upload files to your site - Step 7 of 7

FTP Using Cute FTP

  1. Open Cute FTP
  2. Click on "File", select "New" and click "Site Manager".


  3. How to use Cute FTP to upload files to your site - Step 1 of 4

  4. The Site Properties pop-up window will apear. Ensure that the General Tab is selected. The Label field will be your website name, eg. mywebsite.co.za.

    Enter your full website address, followed by "public_html" in the Host Address field.

    Enter your username and password in the respective fields. (Please contact us if you do not have your FTP password and we will re-send it to you).


  5. How to use Cute FTP to upload files to your site - Step 2 of 4

  6. Select the Type Tab. Please ensure that the Port Number is set at 21. Click on "Connect".


  7. How to use Cute FTP to upload files to your site - Step 3 of 4

  8. You can now drag and drop the appropriate files from the left window (These are the files on your computer) to the right window (These are the files on your server).


  9. How to use Cute FTP to upload files to your site - Step 4 of 4