Resource Centre - Tutorials
- What is FTP (File Transfer Protocol)
- How to FTP using Widows Explorer
- How to FTP using Safari on Mac
- How to FTP using FileZilla
- How to FTP using Cute FTP
What is FTP (File Transfer Protocol)
File Transfer Protocol (FTP) is a method used to exchange files between a computer, and a server on the internet.
There are various free programs that you can use to upload files onto our servers. We recommend that you use FileZilla to upload files. CuteFTP is not free, however, it is highly recommended and widely used.
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FTP Using Windows Explorer
Right click on the "Start" button and select "Explore".
Enter ftp://www.example.co.za/public_html/ into the address bar ("example" is your domain name). Please see point 5 if the address bar is not visible.
Enter your username and password when prompted (Please contact us if you do not have your FTP password and we will re-send it to you).
A window will appear containing all the files on the server. You can now drag and drop the appropriate files into this window.
If you are unable to view the address bar follow the steps below:
Right click on any grey area of your toolbar. A few options will now be visible. Click on "Address Bar".
The address bar will now be found to the right. Drag the address bar to the left, to be able to enter an address. Once this is done, the normal steps (Point 1) can be followed.
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FTP Using Safari on Mac
Open Safari and enter ftp://www.example.co.za/public_html/ into the address bar ("example" is your domain name).
The Connecting to server pop-up window will appear.
Enter your username and password when prompted (Please contact us if you do not have your FTP password and we will re-send it to you).
Once connected a window will appear containing all the files on the server. You can now drag and drop the appropriate files into this window.
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FTP Using FileZilla
Open FileZilla. Click on "File" and select "Site Manager".
From the Site Manager pop-up window select "New Site".
Next you will be able to name your site in the white block to the left.
Enter your FTP password in the Password field (Please contact us if you do not have your FTP password and we will re-send it to you).
Change the FTP site connection port to "21".
Click "Quick Connect". Once connected, double click on the public_html directory. You can now transfer all the appropriate files.
Click "Quick Connect". Once connected, double click on the public_html directory. You can now transfer all the appropriate files.
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FTP Using Cute FTP
- Open Cute FTP
Click on "File", select "New" and click "Site Manager".
The Site Properties pop-up window will apear. Ensure that the General Tab is selected. The Label field will be your website name, eg. mywebsite.co.za.
Enter your full website address, followed by "public_html" in the Host Address field.
Enter your username and password in the respective fields. (Please contact us if you do not have your FTP password and we will re-send it to you).
Select the Type Tab. Please ensure that the Port Number is set at 21. Click on "Connect".
You can now drag and drop the appropriate files from the left window (These are the files on your computer) to the right window (These are the files on your server).
